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Last updated 5 October 2026

Terms &conditions

The fine print for your stay — written plainly. If anything is unclear, our team is happy to help before you book.

01About these terms

These terms apply to every booking made with Blanco Hotel, Lane no 2, Nowpora Link Road, Munawarabad Khayam, Srinagar, Jammu & Kashmir ("the hotel", "we", "us"), whether made on this website, by phone, by WhatsApp, by email or at the front desk. By making a booking you agree to them on behalf of everyone in your party.

If anything here differs from what is confirmed in writing for your booking (for example a group or corporate agreement), the written confirmation applies.

02Bookings

The person making the booking must be at least 18 years old and is responsible for the details given and for every guest in the party.

A booking is confirmed only when you receive a confirmation with a booking reference (BLN-…). When you choose to pay online, your rooms are held for a short time while you complete payment; if payment is not completed in that time the hold is released.

Rates are per room, per night, and depend on the room type, dates and number of guests. Each room type has a maximum number of adults and children; larger parties need more rooms.

03Prices, taxes & payment

Prices are shown in Indian Rupees (₹). Goods and Services Tax (GST) is charged as required by law at the applicable rate and is shown separately before you book. A GST invoice can be issued in your company name if you provide a valid GSTIN while booking.

Online payments are processed securely by Razorpay (UPI, cards, net banking and wallets). We never see or store your full card details. Where "pay at hotel" is offered, the full amount is payable at check-in.

Optional services (such as breakfast and airport transfers) are charged at the price shown when you add them.

04Changes, cancellations & no-shows

You can cancel free of charge up to 48 hours before check-in (12:00 noon, India time, on your arrival date). Cancel from the link in your confirmation email, from your account, or by contacting us.

For cancellations within 48 hours of check-in, and for no-shows, the first night (room charge and its tax) is retained and any balance you have paid is refunded.

Refunds are made to the original payment method. Once we issue a refund it usually reaches your account within 5–7 working days, depending on your bank.

To change dates or rooms, contact us. Changes depend on availability and may change the price.

If we ever have to cancel your booking for reasons within our control, we will refund everything you have paid in full.

05Check-in, check-out & your stay

Check-in is from 12:00 PM and check-out is until 11:00 AM. Early check-in and late check-out are subject to availability and may be charged.

Every adult guest must show a valid government photo ID at check-in (for example Aadhaar, passport, driving licence or voter ID). Foreign nationals must show their passport and valid Indian visa, as required by law. We may refuse check-in without valid ID.

Children are welcome. Extra bedding can be arranged on request and may be charged.

Pets are not allowed.

Guests are responsible for any damage to hotel property caused during their stay, beyond normal wear and tear. Please respect other guests and keep noise down at night.

We may ask a guest to leave, without refund, for behaviour that endangers people or property or breaks the law.

06Belongings & liability

Please use the in-room safe (where provided) or hand valuables to the front desk for safekeeping. To the extent the law allows, we are not responsible for loss of or damage to valuables not handed in for safekeeping.

We are not responsible for failure to provide services caused by events beyond our reasonable control, such as severe weather, natural disasters, government orders, strikes or utility failures. In such cases we will do our best to help and to refund unused nights.

07Privacy

We collect the details needed to manage your booking and stay: your name, contact details, booking details, payment status and, at check-in, your ID as required by law. We use them only to provide your stay, to send booking emails, to keep legally required records and, if you agree, to tell you about offers.

We share your details only with the service providers who help us run our booking system (such as our payment processor, email provider and hosting) and with authorities where the law requires. We never sell your data.

To understand how our website is used, we count visits anonymously: which pages are viewed, the approximate city and country (from your connection), the type of device and the referring website. We do not store IP addresses and do not use this to identify you.

You can ask to see, correct or delete your personal data at any time by writing to reservations@blancohotel.in.

08Law & disputes

These terms are governed by the laws of India. Any dispute will be subject to the courts of Srinagar, Jammu & Kashmir.

We may update these terms from time to time. The version shown when you booked applies to your booking.